Responsibilities include scheduling appointments, answering the telephone, setting up new clients and patients, preparation and maintenance of medical records, admitting and discharging patients, filling some prescriptions, over the counter sales, mailings, computer operation, financial transactions, filing, and front office and reception area maintenance. Receptionists will assume the responsibility for acquiring the medical and legal information necessary for the performance of their duties.

Technicians assist the doctor, performing laboratory procedures, taking x-rays, client communication, medical procedures such as dental cleaning, pharmacy, operation and maintenance of instruments and equipment, inventory, daily treatment of hospitalized patients, rehabilitation, assisting in the operating room and maintenance of the OSHA and Hazardous Materials programs. Some cleaning is required.

Assistants help Technicians and Receptionists in their duties according to their level of training and experience.